May 23

Apparently 5% of marketing executives cut their budgets in the first three months of 2011.

This compared with 20% who said they had increased their planned spend.

In fact, the Institute of Practitioners in Advertising survey suggested that confidence among marketing executives fell to its lowest level since the recession began. Pessimism was at its highest for two years. Fears around public spending costs, rising unemployment and political uncertainty all contribute to whether we’re confident about spending, both on a business and personal level.

Now marketing folk are generally upbeat and optimistic – we can always make things better. We’re creative and enthusiastic by nature. We’re also opportunist and so it was no surprise that the same survey revealed that TV, press and radio advertising, and the budget for PR and events, actually increased, albeit only slightly.

Generally though, there was little to cheer about although the debate about cutting a marketing budget in recession is not new. If the time is right to launch a product or service, then surely you shouldn’t delay. Economic downturn creates competitive pricing. As not all companies survive recession, there’s an opportunity for the others in a particular sector to win market share from competitors.

So cheaper advertising and the chance to launch new products can push spending up rather than down. But, not surprisingly, online marketing has enjoyed the biggest boost during the recession. The web is comparatively inexpensive. More importantly it’s easy to measure success with the number of site hits, social network activity, enquiries and firm orders via e-commerce sites.

Being noticed amongst the many thousands of marketing communications and messages that are seen and transmitted each day seems daunting, but if you have a clear vision of how you want your customers to see you, there are great opportunities. Well crafted content that appeals to the search engines; punchy, direct and relevant words in an online advertising campaign or an e-shot, all contribute to success.

Add to this the power of social media and you have a successful route to market.

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May 12
The Mulberry Square team photographed by the Buttermarket in Mountsorrel, Leicestershire

The Mulberry Square team photographed by the Buttermarket in Mountsorrel, Leicestershire

I recently chatted with local reporter Tom Pegden to discuss the state of play in the local business economy as news of a high profile media success had made its way along the grapevine to Leicester Mercury towers – the launch of Leicester based luxury hand made leather satchel brand, Zatchels!

Zatchels, the brainchild of local businessmen Dean Clarke and Brian Brady of Charter Street manufacturer Leicester Remedial and Sewing Ltd was launched to the world with its satchels, hand made here in Leicester, on their beautifully designed e-commerce website on 20th April 2011.

This is one of the most comprehensive product/brand launches we’ve ever undertaken for a client and we’re delighted about the reaction so far. The satchel is the ‘must have’ style accessory for 2011 and Zatchels has launched a truly iconic British collection of leather satchel style bags that have caused a major stir since it was discretely introduced to fashion observers and stylists during this spring’s London Fashion Week. It was essentially a UK launch but already Zatchels are getting interest and media coverage from overseas, so we’re delighted for our client.

Since the Zatchels.com website went live three weeks ago it has had more than 6,600 visitors/hits, with orders coming in from the UK, USA, Australia and France as well as from UK based retailers who want to offer Zatchels satchels to their customers on the high street.

The new website features 71 different bags, with high quality creative studio shot photographs taken by Mulberry Square account manager and Leicester Photographer Ian Bursill, who has gained world wide acclaim for his photojournalistic style of photography.

We were involved right from the early stages and worked with our client to develop a logo and identity for the brand that was really strong and represented all of the key values and strengths of the product; and this in turn led to the introduction of the branding to the product itself with the stitching in of the distinctive woven label which coupled with its fantastic designs, materials and finishes sets Zatchels leather satchels apart from competitors in their market.

As well as designing the Zatchels brand identity and website, we have also been involved in leading and managing the launch campaign which benefitted massively from PR and media relations being added to the usual marketing mix. This involved product placements with magazines and newspapers such as Bliss, Heat and the Daily Express, gifting to members of the band McFly coupled with a social media campaign using Twitter, Facebook and blogging.

To visit the Zatchels website click here
To enter the Zatchels Facebook competition click here
To find Zatchels on Twitter click here

Our marketing services business based on Loughborough Road in Mountsorrel, Leicestershire faced a tough time in the height of the recession in the later part of 2009 but has really bucked the trend over the past 18 months with a full order book keeping our six fantastic staff very busy indeed.

We will build on our historic turnover of £300,000-£320,000 p.a. this year as we have really focused and tried to get across our message that we cover all aspects of the marketing mix and therefore can really make a difference to our clients, some of which have been using our marketing services knowledge and experience for the past 18 years.

To view our portfolio click here

As a result of our networking efforts we have been working on the launch of another new brand for a £20 million turnover Leicester business, with the launch of this planned for later this month. Rather than being fashion with the emphasis on consumer marketing this new brand will be very much B2B and will feature another eCommerce website designed and built on the Magento platform.

We seriously have seen an upturn in the local economy, especially from manufacturers who have ridden out the recession and are now investing to take advantage of a better economic climate to come.

Are we aiming to win more big clients? You bet we are!

Mulberry Square feature on the thisisbusiness East Midlands website

Mulberry Square feature on the thisisbusiness East Midlands website

Read Tom Pegden’s article at www.thisisbusiness-eastmidlands.co.uk/news/Marketing…/article.html

View the Leicester Mercury version here Mulberry Square feature in the Leicester Mercury 060511

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Apr 28
Home page of the Zatchels online boutique

Screen grab of the Zatchels online boutique

We can safely say the launch of the new Zatchels brand – a range of contemporary and stylish satchels – has been a resounding success.

A successful media campaign (albeit almost under the cover of darkness to keep the launch a secret!) plus the launch of the Magento e-commerce website at www.zatchels.com means that the fashion world now has a new star.

The reaction to the Zatchels range has been incredible; everyone who’s seen the products and viewed the website seems impressed. We’re pleased, our client is pleased, the journalists were warm in their praise of the products, and the consumers seem equally impressed.

It would seem then that we’ve bucked the economic trend. With retail sales down, consumers struggling with bills, and the whole world seemingly on a bit of downer at the moment, we could have been forgiven for thinking the timing was all wrong.

The fact is though that fashion does buck trends. In 2008 leading fashion pundits were forecasting that the recession, which had still to really bite deeply back then, would take its toll. By 2010, the retail sector was suffering but it didn’t collapse. Even if some brands did suffer it basically came down to a question of image.

The fashion industry can sometimes be seen as decadent and self indulgent so what sets Zatchels apart from the crowd?

Well, it seems everyone’s agreed that satchels are the ‘must have’ accessory of the year, which is all well and good so long as people can afford the ‘must have’. And fashion, accessories and cosmetics spend is also considered therapeutic; when all else fails buy yourself a new dress or a new lipstick.

Where the Zatchels range really is a winner is in sensible pricing, affordable quality and the fine craftsmanship that lies behind this very British brand.

And apparently being British – especially in the world of fashion accessories – can be cool.

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Aug 19
A screen grab of the Unecom IT Services home page

The recently launched Unecom IT Services website

The web development team at Mulberry Square Marketing Services today launched a new updated internet marketing driven CMS website for Leicester based managed service provider, Unecom IT Services.

Unecom IT Services have an enviable reputation for providing IT support services for businesses and organisations across the East Midlands. They recently introduced industry leading remote managed support to their proposition and needed to beef up their online presence to better represent the progress they are making.

Mulberry Square were privileged to be chosen by a business with such cutting edge services and were able to respond with web design and development services to match the very high standards that Unecom IT set.

The content management system (CMS) chosen to provide the platform for the development of their website was chosen because of the robustness and flexibility it provides in the construction of the website but also because of the ease of use for the client when updates need to be made.

The website has a built in IT support calculator coded by the Mulberry Square web developers and also accommodates a Wordpress blog and Twitter social media feeds in order to encourage enhanced natural search results. The copy on the site was developed following keyword research being performed by account managers at Mulberry Square with a view to not only providing enhanced search results but also with a view to improving the results of an Adwords campaign that Mulberry Square will be implementing on Unecom’s behalf.

As well as internet marketing, ongoing maintenance and support of the website with be provided by Loughborough based marketing services provider, Mulberry Square.

To take a look at Unecom’s new website or to find out more about the managed services they provide, please click here.

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Aug 09

A screengrab from the Applause Store timeline

Applause Store, for those that don’t know, are in charge of tickets for TV shows such as Big Brother, The X Factor, Top Gear to name a few. Until about an hour ago I was following them on Twitter, interested to know when tickets for shows I might want to see become available. However, then the spamming started!

Unfortunately, whoever is controlling the Twitter account for @ApplauseStore doesn’t seem to have been shown how to use it. All of their followers have this morning been inundated with tweets about tickets for Top Gear Australia. By inundated I mean 48 almost identical tweets in the past hour. Not something anyone wants to see in their timeline!

Applause Store’s mistake seems to be that they are trying to address individuals to encourage them to retweet them. All very well, but unfortunately they are putting people’s usernames at the end of the tweet meaning they are merely mentioned and every single one of their followers are instead getting these messages.

There have been a lot of people telling @ApplauseStore what they are doing wrong and saying they will unfollow them. I wonder how many people have simply unfollowed them without warning? I unfortunately don’t know how many people were following them before this spamming, but I do know their followers have dropped by over 100 in about the past half an hour and, as the spam continues, I’m sure so will the drop in followers.

A good lesson in learning how to use social media before jumping straight in and annoying the very people you’re trying to engage with!

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